Miramichi Hospitality Awaits...

PRIVACY POLICY

At Canadas Best Value Inn & Suites we recognize the importance of protecting the privacy of Personal Information collected online or offline, by us, about the guests, visitors and prospective guests of our Inn. This policy also explains when and how we treat Personal Information provided to us .

We have adopted this Canadian Customer Privacy Policy to guide how we utilize Personal Information about Customers. "Personal Information" means information about an identifiable individual, and includes names, telephone numbers, addresses, e-mail address, credit card numbers, and related credit and transactional information and certain other personal information customers may provide to us by any means, including through our web-sites, by e-mail, telephone, fax or mail.

This Policy will evolve and change as we continue to study privacy issues.

About This Policy

Our purpose in establishing this Policy is to advise you of the policies and information practices we follow in collecting, storing, using and disclosingPersonal Information. This Policy is designed in a manner that recognizes both the right of privacy of individuals with respect to their Personal Information and our need to collect, use or disclose such Personal Information for purposes that a reasonable person would consider appropriate under the circumstances.

Return To Privacy Policy Menu

Consent

Except as otherwise permitted or required by law, we will not collect, use, or disclose your Personal Information without your consent. Generally, by providing us with your Personal Information, you are communicating your consent to our collection, use and disclosure of such information for the purposes for which you provided the information to us, and as described in this Policy. However, you will, at the point of collection of the Personal Information, and from time to time thereafter, be given the option to inform us that you do not allow us to collect, use and disclosure your Personal Information for other purposes than making your reservation by contacting us by E-mail, direct mail; by telephone or by fax.

You should keep in mind that, if you refuse to consent to collecting your personal information, or withdraw your consent to our collection, use and/or disclosure of your Personal Information that is necessary to fulfilling your request, we may not be able to offer you certain goods, services and benefits.

Return To Privacy Policy Menu

Contacting Us Information

A Customer may contact us through the methods stated below: to receive information or special offers or to provide feedback and comments on this Policy. Or you can request access to or correction of your Personal Information; and make inquiries or complaints regarding our Privacy Policy and/or privacy practices.

How to contact us:

  • By e-mail: bestvaleinn@nb.aibn.com
  • By phone: ask for the Customer Service department or phone 1-506-622-1215
  • By mail: Canadas Best Value Inn & Suites, 201 Edward Street, Miramichi, NB,
    E1V 2Y7, Canada. Attn: Privacy Officer

Return To Privacy Policy Menu

The Information We Collect

Certain Personal Information collected in connection with your hotel stay, including the name, address, telephone number, e-mail address (if provided) and transaction detail (what goods and services were charged on the hotel bill and the method of payment) will be collected. In addition, we may collect, use or disclose Personal Information that you voluntarily provide to us for the purposes described under "How We Use your Personal Information”.

Return To Privacy Policy Menu

How We Use Your Personal Information

With your consent, we may use your Personal Information for various purposes as described below. Except as otherwise permitted or required by law, or as may otherwise be noted in this Policy.

We may use third party service providers to perform services on our behalf, and we provide Personal Information to such providers solely for the specific services that they are performing. These service providers are prohibited from using or disclosing personal Information for any other purpose.

Reservations: When a Customer calls our reservation front desk or contacts us via the Internet, fax or other means about hotel reservations, we need Personal Information to respond to the inquiry and/or to make the reservation.

Promotions: We may use Personal Information, with your consent, in order to solicit additional hotel stays at our hotel, affinity programs, and to offer you benefits such as offers, rewards and discounts, goods and services that we believe are relevant to your interests. We believe that our Customers benefit from promotional activity offered by and through us.

Contests. Occasionally, we run contests. We use Personal Information provided for hotel reservations only if the Customer consents to use of such information for these sweepstakes or contests. Customers will be given the opportunity not to allow us to use their Personal Information for these sweepstakes and contests when providing this information for hotel registration.

E-mails. We will ask each Customer to submit their e-mail address for the primary purposes of sending reservation confirmations to our guests when your request is made online or when you otherwise request Email confirmation. At any time a Customer can request us not send Email communications anymore. by following the directions posted in the e-mail communications.

Research/Survey Solicitations. From time to time we may perform research (online and offline) by conducting surveys of our Customers. Participation in these surveys is voluntary, and the information collected will be used for research and reporting purposes and to help us to better serve Customers by learning more about their needs. We may contact a Customer to inquire or survey about the guest experience at our hotel and the prospect of future stays or the improvements needed to attract additional business from the Customer for our hotel. These survey responses may also be used by us to determine the effectiveness of our web-sites, various types of communications, advertising campaigns, and/or promotional activities, research, statistical, and analysis purposes. Participants who do not wish to receive e-mail or other communications, including communications relating to surveys, will be provided the opportunity to inform us that we are not allowed to the collection of their Personal Information by notifying us as described above under Contact Us Information.

Other Uses of Personal Information. In addition to the uses described above, we will use or disclose your Personal Information for certain general business purposes including the following:

  1. Using Personal Information to enforce a contract with us or any Terms of Use of our web-sites;
  2. Providing information on corporate credit card usage to the corporate card holder Customer directly or through third party service providers;
  3. Transferring and/or disclosing Customer’s Personal Information to parties connected with the contemplated or actual financing, insuring, sale, or assignment or other transfer of the beneficial interest, including for the purposes of determining whether to proceed or continue with such transaction or business relationship or fulfilling any records or other reporting requirements to such parties.

Limiting Collection, Use, Disclosure and Retention. We collect, use and disclose Personal Information only to the extent necessary to fulfill the purposes for which it was collected and as required or permitted by law. Your Personal Information is retained only as long as is necessary to fulfill those purposes, subject to reasonable legal limitations periods, statutory or regulatory retention requirements and legitimate business requirements.

Return To Privacy Policy Menu

Security

We endeavor to protect your Personal Information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our control. These measures include safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use and modification. Credit card numbers used for payment or to guarantee a reservation cannot be easily accessed. We safeguard our Customers Personal Information on the Internet by using industry-standard practices. Although "guaranteed security" does not exist either on or off the Internet, we make commercially reasonable efforts to make the collection and security of such information consistent with our Privacy Policy and all applicable laws and regulations. We maintain physical, electronic and procedural safeguards as appropriate to safeguard your personal information and the info will be accessed only by the owners, General Managers or the Assistant Manager of Canadas Best Value Inn & Suites.

Currently, our web-sites utilize a variety of different security measures designed to protect Personal Information from unauthorized access by users. This helps maintain the confidentiality, privacy, and integrity of transactions, and also helps to protect confidential information - such as credit card numbers, online forms, and financial data - from loss, misuse, interception and hacking.

We take all commercially reasonable efforts to create and maintain "firewalls" and other appropriate safeguards to ensure that the Personal Information which is used, accessed and disclosed only can be accessed by the Owners, General Manager and the Assistant Manager of Canadas Best Value Inn & Suites, consistent with this Policy, and to prevent unauthorized modification or destruction

Our information protection practices and processes help us to maintain accurate, timely, complete and relevant information for our business purposes. Although we use commercially reasonable efforts to maintain data security when data is transmitted through third party communication service providers, we do not warrant the security of data during such transmission.

Return To Privacy Policy Menu

The Internet

On our web-site we do not collect Personal Information from Customers unless they provide it to us voluntarily and knowingly. When you reserve a room with us on the Internet, we will capture information such as name, address, telephone number, e-mail address, and credit card number and related transactional information to process your reservation. The primary purpose of capturing the e-mail address is to send a reservation confirmation to the reserving guest. However, the Personal Information may also be used to send Customers e-mail offers, when the Customer has consented to such communications as described in the "Email" section above. Information provided on the Internet is treated the same as that collected offline, and we will only use it for other purposes, such as contests, promotions or surveys, where the Customer has consented as described above.

Return To Privacy Policy Menu

Third Party Web-sites

Third party web-sites (i.e. web-sites not affiliated with or controlled by Canadas Best Value Inn & Suites ) that you may access through links, banners and/or other means of electronic connection on our web-sites may have their own separate terms of use, privacy and data collection practices, and security measures. We have no control over these third party web-sites and no responsibility or liability for the practices, policies, terms and security measures implemented by third parties on their web-sites. Your interaction with these sites will not be governed by this Policy or the terms of use of our web-sites. In addition, these third party web-sites may have content, advertising, banners, links, sponsors, partners and connections over which we have no control and no responsibility. We do not endorse or approve the content, terms of use, privacy policy, advertising or sponsors of any linked web-site.

Aggregated Non-Personal Information. Like many other Internet sites, we may automatically collect certain non-Personal Information regarding our Customers, such as software client information (for example, IP addresses to the extent not identified with an individual, browser versions and operating systems) and aggregate information (for example, number of pages accessed) in order to analyze Web traffic and usage trends, and to enable us to tailor content and services to provide a better fit to our Customers' needs. Information of this nature does not pertain to your specific identity and is not associated with your Personal Information. We may use IP addresses to identify you when we feel it is necessary to enforce compliance with our web-site Terms of Use, to comply with applicable law, or to protect our service, web-site, users and others.

Cookies. We may place a "cookie" on your web browser. A cookie is a very small text file that is sent to a Customer's browser from a web server and stored on the Customer's computer hard drive. It assigns the computer a unique identifier. The cookie stores information on your hard drive so we can communicate with you more efficiently, respond to you based on prior sessions at which you provided information about you or your preferences to us and understand what you prefer to view on our web-sites. Cookies do not tell us your individual identity or passwords unless you have chosen to provide these to us, for example where you are using the web-site to request a reservation. Your browser may be set to allow you to be notified when a cookie is to be placed on your browser, decline the cookie or delete cookies that have been placed on your browser. Some functions of our web- sites, such as online hotel reservations, may not work or may work slowly if a cookie is refused or deleted.

Our web-sites may use third party service providers to serve and host our advertisements. These third parties may place cookies on your computer if you click on the advertising. The third party cookies may be used to (among other things) track whether the site was accessed from the advertisement. We do not control these third party cookies, so they may not follow this Policy or the rules we have set for our own cookies. If you do not want to activate these third party cookies, do not click on the advertising. Our web-site also uses invisible pixels, sometimes called web beacons, to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate without the use of a Customer's Personal Information.

Return To Privacy Policy Menu

Compliance with Laws

We may be permitted or required by law to collect, use or disclose Personal Information about you without your consent for certain purposes or under certain circumstances, including, but not limited to, disclosure to a law enforcement agency, response to a court order, under the discovery process in litigation and prosecution, or collecting a debt which you owe to us.

Return To Privacy Policy Menu

Correction/Access

We make efforts to ensure the accuracy of Personal Information we use to fulfil your requests and for purposes for which you have consented, and to correct and update our database as necessary for the stated purpose. In the event a Customer notifies us that such Personal Information held is inaccurate or outdated Canadas Best Value Inn & Suites will upon notification and sufficient time for verification, take all reasonable steps to correct any inaccuracy or update outdated information of which we are made aware. In addition, we will update Personal Information we store and provide it to the third parties described in this Policy when you indicate the information has changed, such as changes of address or e-mail address, (a) in response to your request and/or (b) in order to fulfill the purpose for which such Personal Information was collected, and/or as otherwise required by law.

You may request access to your Personal Information in our possession by writing to us at the address provided above. We establish and maintain a file of Personal Information for each Customer. Your file will be kept at the Canadas Best Value Inn & Suites, Miramichi, NB, and only the Owners, General Managers and the Assistant Manager, who require access to your Personal Information to fulfil their job requirements will have access to your file. If you wish to access your file or make corrections to it, please contact us as described above. In some limited circumstances, we may not be able to grant you access to your Personal Information, for example if doing so would threaten the security of another individual.

Downloading

Please feel free to download or make a copy of this Policy.

Return To Privacy Policy Menu

Policy Changes

We may change or terminate this Policy at any time without prior notice. We will post any Policy changes to our web-sites to notify you of these changes and provide you with the ability to opt out of any new, unanticipated uses of Personal Information not previously disclosed in the Policy. Any such changes shall be effective immediately upon posting. Your continued use of our web-sites and/or provision of your Personal Information after such posting constitutes your acceptance of these changes. Please check our Policy periodically, or contact us as described above, if you are concerned about how your Personal Information will be used.

Return To Privacy Policy Menu

The Staff and Managers of Canadas Best Value Inn & Suites, Miramichi, NB. look forward to welcoming you on your next visit to Miramichi.

Thank you for choosing to stay at our facility.


HOME
ABOUT BEST VALUE INN
CONTACT US
FIND US
ACCOMMODATIONS
PACKAGES
RESERVATIONS
AMENITIES
FREQUENTLY ASKED
QUESTIONS
PHOTO GALLERY
VIRTUAL ACTIVITIES GUIDE
Our Inn Features:
  • Continental Breakfast
  • Breakfast/Meeting Room
  • Wireless High Speed Internet
  • Internet Kiosk!
  • Coffeemakers, Iron, ironing board and hairdryer
  • Drive-Up Rooms
  • In-room GalaVu Movies
  • Free Morning Newspaper
  • Electronic Card Lock Security
  • Free Parking for trucks
  • In Room Climate Control
  • Pets Friendly (Dogs only)

CANADAS
BEST VALUE INN & SUITES
by VANTAGE HOSPITALITY

201 Edward Street
Miramichi, NB,
E1V 2Y7.

At the corner of Edward Street and King George Highway #8, next to Tim Hortons.

Toll Free Reservations:
1-866-463-0748

Phone: 506-622-1215
Fax: 506-622-0633
Email:
bestvalueinn@nb.aibn.com
  

  Home | Reservations |Virtual Tours | Contact Us | Privacy Policy
                                                          © Copyright Miramichi Hospitality LTD, Henk Lenting, 2007
                                                  All rights reserved, worldwide